FAQs
FREQUENTLY ASKED QUESTIONS
How do I send in my device for repair?

Do I need to pay in advance?

What is the turnaround time?

How can I get my service rushed?

How does the no fix = no fee thing work?

What if the device ends up having something else wrong with it?

Will you be responsible for maintaining my eligibility for Out of Warranty Swap at Apple for iPhones for US customers?

How does your data recovery service work?

What other repairs do you do?

What kind of warranty do you provide?

Do you offer business-to-business wholesale discounts?

I'm nervous about sending my phone to you, how do I know that you won't just part it out?
Broken Phone or iPad
BROKEN DEVICE
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